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----- Original Message ----- From: To: hillview@springfield-sanborn.net Sent: Friday, September 19, 2008 4:45 PM Subject: Hackamore Hi
Cathy, I need another one of your $85.00 H-Hacks, Medium. Love 'em.
JULIE SUHR is an author of the book 10 feet tall (if you don’t have it buy it – we sell it) she has competed in the Tevis Cup 100 mile endurance race over 27 times. She was born in 1924, which makes Julie 84 years old and LOOK what she is up to! When I grow up I want to be Julie. She is a gift and a treasure to all. Stand up and be active, ride your horse – no excuses!
----- Original Message ----- From: Dean Ankney To: hillview@springfield-sanborn.net Sent: Monday, September 22, 2008 2:27 PM Subject: My testimony Cathy- Just wanted to drop you a line and thank you for your help! I wanted to let your customers know how great you are! As you know, I emailed you once this spring regarding my new Caliente saddle. After a long ride, my horse was sore, and had acted sore soon after the beginning of the ride. So I emailed you to try to figure out the cause. You told me that you didn’t normally have that problem, and that you wanted me to send some pictures of my horse tacked up so you could see a possible cause. I had some of him from that specific day, and after viewing them, you told me that everything looked adjusted correctly, and that possibly my issue was because he was still shedding out and it was irritating him. I clipped his saddle area before our next ride, and he was fine, and has been fine since! So I believe that you were correct. I loved how you immediately wanted to get to the bottom of the problem, and took the time for emails back and forth, and took the time to view my pictures. You truly believe in what you do, and so involved are you that you WANT to know possible good AND bad scenarios so that you can continue to upgrade your products. But I don’t think they NEED it! This saddle is truly the only saddle that has ever been comfortable to my horse. For the readers info., he’s a TWH with a sharp backbone, medium withers, and slight build. He would throw back his ears and swing his head with any other saddle I would tack him up with. Now he stands contentedly while I tack him up. I can tell on rides that he’s perfectly comfortable, too. I, also, find my saddle super comfortable! I can’t imagine riding in any other saddle. He always has perfect sweat marks on his back, with a stripe of dry hair down his backbone! I always palpate him after a ride, and he is never sore. I spent lots of money on a chiropractor for him before….now I never have to call him out! I also know that whatever horse I swing my saddle onto, it’s going to fit that horse. That alone makes this saddle worth it! All the years I spent worrying about saddle fit, and your saddles are the perfect solution! On top of all that, your saddles TRULY are beautiful. And I LOVE the saddle sox! SO easy to wash (I have the merino wool), comfortable for the horse, and the fact that I don’t have to EVER worry about my saddle pad slipping around is just awesome! All I have to do is lift my saddle and throw it on my horse! I truly love my saddle, and I am so glad that my search is over. I couldn’t even of dreamed up a saddle this great….I am glad that YOU DID!!!! Thanks again! Kelly Ankney
From: "Joni" Date: Mon, September 8, 2008 4:33 pm To: "Hill View Farms" <hillview@springfield-sanborn.net> Priority: Normal Love the girth, thanks! Joni
Subject: Re: saddle From: hillview@newulmtel.net Date: Sun, September 7, 2008 1:37 pm To: "Gary & Ann Bates" Priority: Normal Just use 3 in one oil. once a year. then treat the leather with olive oil. Hi Cathy, The saddle arrived yesterday, just in time for our camping trip. Thanks so much for the very quick service. The entire panel replacement, including shipping from California and back again, was only 2 weeks. Unbelievable. I'm sure looking forward to riding in it. Since I practically have a new saddle, I'd like to maintain it the best way possible. What would you lube the bolt mechanisms with. My husband is a mechanic, and I have always used the heavy duty bearing grease. Is that ok, or would you recommend something different? Thanks again, Ann
----- Original Message -----
From: Diana
To:
Hill View Farms Sent:
Thursday, August 14, 2008 8:27 PM Subject: Colina's New Saddle
Has Arrived
----- Original Message
----- From:
Diana
To:
Hill View Farms Sent:
Saturday, August 16, 2008 7:54 PM Subject: Colina's New Saddle
-----
Original Message ----- From:
Diana
To:
Hill View Farms
Sent: Monday, August 18, 2008 4:22 PM Subject: Re:
Colina's New Saddle
----- Original Message ----- From: "Chris Helmes" To: <hillview@springfield-sanborn.net> Sent: Friday, August 08, 2008 12:02 PM Subject: 16.5 " cutback Let
me just say- I love it!! And more importantly- Norman loves it. He
always did this twitching thing whenever I cinched him and hunched
his back when I got on. The second time I put the saddle on him he did
nothing- no twitching. I still have to ride him with a crupper, because
he is built downhill (breeding stock paint). It was worth the wait,
even though I wish it had gotten here faster.
From: ir-ul@online.no Sent: Tuesday, August 05, 2008 12:08 AM Subject: agent Dealer for Evolutionary saddles - location in Norway, serving Scandinavia and Europe. "Totally committed to serving the Horse and Rider." Irene Ulset.
----- Original Message ----- From: Leslie To: Hill View Farms Sent: Saturday, July 26, 2008 12:38 PM Subject: New girth needed Dear Cathy, Well we saddled up the horses and I tested the new saddle today for a 1.5 hour ride which was very hilly. It was very comfortable and my 4 year old , Stryder, seemed to do fine with it. The old saddle that I was riding him with this summer seemed to pinch his shoulders going down the hills and at the first hill he was a little jumpy until he figured out that it was not going to pinch him. He did get a little irritated when the saddle slid a little bit forward going down the steepest hill, so I probably could have tightened the girth a little more on him. …………………………………Thank you, Leslie Rogers ----- Original Message ----- From: Hill View Farms To: Nancy Sent: Sunday, July 27, 2008 2:51 PM Subject: Re: Thank you!!!! Hey super Nancy. I laugh at the pot holder... cause it is something so little that can make such a huge difference! and it is a multi purpose object. HA. You can always try another pot holder but not sure how that will stick- make sure there will be no shifting and after a month with riding and horse exercises, remove them or one, so you can see if you need it any longer, - as shims can be the cause of trouble with panels saddles too. But go for it as you now know what you need to do to balance the saddle. Try always to fit the pot holder the best way, which may be the shape of the panel in your case and or fill in the low spots. Yes I know the rigging was to the end. but if you can get it a 1/2 inch more the better. But if you are doing OK then leave it. I'm
so happy that I could help.
~Cathy "Helping one customer at a time" ----- Original Message ----- From: Nancy To: Hill View Farms Sent: Thursday, July 24, 2008 11:05 PM Subject: Re: Thank you!!!! The pot holder really helped! My balance was much better and Ringo was able to move much easier. He was way more relaxed. The saddle was still slightly to the right but I was able to adjust while in the saddle and then it pretty much stayed put, so I am not sure if I should use one more pot holder. Also the pot holder was slightly rectangle and I put it horizontally, but maybe I should have put it vertical?? Thank you so much for all your help! I am going to keep this saddle I felt so much better today. It is truly amazing how much better you can feel the horse with your saddle. You said to shorten up the front rigging strap to the end. I am confused because it is almost to the end and I think that makes it longer? Thanks again and let me know if you think I should adjust the pad, use one more or work as is for a while. Also please clarify what I should do with the front rigging.
A
very satisfied customer, Nancy ----- Original Message ----- From: Nancy To: Hill View Farms Sent: Wednesday, July 23, 2008 7:07 PM Subject: Re: Pictures of Ringo's back and saddle THANK YOU! If I
use the saddle sox do you think I can just put the pot holder or shim in
the saddle sox? Nancy Thank you so much for your quick response and your help! Do you think that his shoulder will eventually even out? YES Should I ride and lunge him to the left more to build up the left shoulder? HAVE HIM TAKE THAT LEAD AND POST ON THAT DIANGLE Funny thing is he prefers to go to the left when I am riding him. Do you think it will help having your saddle that allows more freedom? TOTALLY Will I have to continue to use the shims or pot holder? NO- ABOUT A MONTH AND YOU START TO SEE A DIFFERENCE, BUT YOU MAY ALSO GET SOME ROANING OF HAIR How big of a pot holder and were do I put it? A 8 TO 10 INCH SQUARE One last question, will it hurt him if I do not use the shim or potholder and just continue to work on building up his shoulder? NOPE... JUST YOU MAY GET SOME ROANING. Sorry for all the questions, but I really want to make sure he is comfortable with his saddle. I really think your saddle is the best for him since I am sure he is going to fill out more (he is only 4). OH HE WILL TOTALLY FILL OUT. ALSO SEE IF YOU CAN NOT SHORTEN UP THE FRONT RIGGING STRAP TO THE END. AS IT IS ALMOST THERE ALREADY. KEEP ME POSTED. ~ CATHY Thanks again,
Nancy The saddle looks OK on the rigging and position on the horses back - but had to see how the saddle sits over all as there is no side photo with the horses hip in the photo. Tell me how it goes. ~Cathy "Helping one customer at a time" ----- Original Message ----- From: Nancy To: hillview@springfield-sanborn.net Sent: Tuesday, July 22, 2008 7:33 PM Subject: Pictures of Ringo's back and saddle Hello Cathy, This is probably to many pictures and I don't think the one down his back is to great. I did not have anyone there to hold him so it was a little difficult. I also put the saddle on so you can see how it fits. The pad is on crooked but you can see the fit. Is the saddle to far forward? His shoulders do not look as much off as I thought. Please let me know what you think and if I need more pictures of his back. Thank you, Nancy Tabachki Sounds
good and your smaller saddle should be ready some time next week.
~Cathy "Helping one customer at a time" ----- Original Message ----- From: Nancy To: Hill View Farms Sent: Thursday, July 17, 2008 9:35 AM Subject: Re: Saddle Welcome back. Hope you had a great time. Now that you had me adjust the cinch the saddle is even better. I have only been able to ride one time since the adjustment. I have been out of town , my sister is having some medical issues. I will be able to ride tomorrow and Sat and will let you know if I still want to try smaller seat. Thanks again,
Nancy Tabachki ----- Original Message ----- From: Nancy To: Hill View Farms Sent: Tuesday, July 08, 2008 10:11 AM Subject: Saddle Hi Cathy, Thank you for taking the time to help me with my saddle. Also thank you for allowing me to keep the saddle with the 17" seat past my trial period until you can ship me the one with the 16" seat to try. I was just looking at the return policy and it says any saddle in used condition will be charged a 25% restocking fee??? Of course the saddle will be used i have been trying it out. I have been careful with it, and even have it covered but you can still tell I have been riding in it. Your guarantee says try for 30 days and if you are not completely satisfied return for a full money back guarantee.. I am a little confused and want to make sure I can still ride in my saddle during this trial period. I am almost positive one of the saddles will work but do not want to be charged a 25% restocking fee for the one that does not, Thanks again and have a great trip! Nancy Tabachki ----- Original Message ----- From: Hill View Farms To: Nancy Sent: Monday, July 21, 2008 6:14 AM Subject: Re: saddle Not a problem on the return, Also YES take a photo from up over his rump and to his shoulder. ~Cathy "Helping one customer at a time" ----- Original Message ----- From: Nancy To: Hill View Farms Sent: Monday, July 21, 2008 12:15 AM Subject: saddle Hi Kathy, I forgot to mention that I am 1 day away from my 30 day trial period. I want to make sure the saddle will fit my horse, but hate to send it back until I have tried everything. I think you make an excellent saddle and really want to make it work. I have read all your saddling info a few times and am not sure I would be able to figure out the shims. Maybe I need to send you pictures. I will re-size a few pictures I have of him from about 2-3 months ago and send under separate e-mail. I think his back does not have as big of a dip in it anymore. Should I take a picture down his back so you can see his shoulders. Maybe one with the saddle on so you can see if I am putting it in the right place. Thank you, Nancy Tabachki ----- Original Message ----- From: Hill View Farms To: Nancy Sent: Monday, July 21, 2008 6:21 AM Subject: Re: Saddle fit Yes an asymmetrical horse can be adjusted for saddle fit. You will need to have front shims on the low side to balance the saddle. The saddle YES the System X can fit all shapes and sizes of horses, but due to that, it will show all the back forms, weather symmetrical or not. The white hair maybe due to you continually shifting the saddle, sliding it over so that you can stay centered. that friction will go away., and not turning to the right is normal, as I too had that happen with a mare of mine, You will also notice that he will not care to pick up his left lead. You will need to work on him for symmetry. Make sure you post off of the shoulder that is smaller. That is rise and fall with that front leg at the trot. And you will need to attempt to, as it will be hard as your horse develops muscle, to take the lead at a canter or lope on that smaller side, That is he must take the lead with the front leading leg on the left side. OK... What pad do you have currently? or that you are using? Then also I need some over the rump photo's showing his shoulder area. Make sure he is Squared up. THANKS
~Cathy "Helping one customer at a
time" ----- Original Message ----- From: Nancy To: Hill View Farms Sent: Sunday, July 20, 2008 11:51 PM Subject: Saddle fit Hi Kathy, I think I have figured it out. The seat size is o.k. but I am not balanced because the saddle sits off to my horses left side. I tried evening out the girth and that helped some but it is still off to his left side. He is starting to get white hair on the right side from pressure right below his withers near the top of his shoulder. He is also starting to not like me putting the saddle on him. I think it is putting pressure on his right shoulder. He does not like go go around on a right circle anymore and has bucked a few times while going to the right. I did look down his back and his right shoulder is bigger then his left and I think that is why the saddle is leaning to the left. Can this be corrected? I got this saddle because I thought it would fit my horse so well and have only been concerned with how it felt to me. Now I understand the problem is with how it is fitting him and that is what is affecting my balance. Please let me know what I need to do. Thank you, Nancy Tabachki ----- Original Message ----- From: Nancy To: Hill View Farms Sent: Saturday, June 21, 2008 10:12 AM Subject: Thank you I received my saddle yesterday afternoon. It is beautiful, the workmanship is outstanding. I cannot wait to ride in it. I have family in town so I do not think I can get out until tomorrow. I have it sitting in my kitchen on a saddle rack so I can keep admiring it and sitting in it. It is very comfortable on the saddle tree can't wait to try it on my horse. I am not sure if it is to big, I definitely have more room in it then my current saddle, but maybe that is a good thing?? When sitting in the saddle there is about 4-5" from the front of my body to the pommel, is there any standard measurement that is right? Also, do you have any suggestions on what is the best way to try it out without getting the fleece a little dirty? I was thinking maybe I should keep the saddle sock on and use a very thin pad. I think I read that is not a good idea. Do the saddle socks fit all of your saddles? Thanks again, Nancy Tabachki ----- Original Message ----- From: Nancy To: hillview@springfield-sanborn.net Sent: Friday, May 30, 2008 5:00 PM Subject: 8 pictures for you Hi Cathy, Here are some photo's of Ringo. I was lunging him today with my Broken Horn Saddle on him and it was completely falling to one side even with the girth really tight. No wonder he bucked and I flew off! It is pretty hard to stay in a saddle when it shifts to one side! I'm not going to ride much until I get my new saddle. I was looking at the pictures of the saddles again. Since I am between sizes, maybe the Liberty would be a better choice since there is no blocking and it will give me a little more room. I know they are the same tree. What do you think? Hope you had a great ride. Nancy Tabachki You have been sent 8 pictures. ----- Original Message ----- From: Hill View Farms To: Zoe Sent: Tuesday, July 22, 2008 6:55 PM Subject: Re: IN CAPS BELOW ~Cathy "Helping one customer at a time" ----- Original Message ----- From: Zoe To: Hill View Farms Sent: Tuesday, July 22, 2008 2:22 PM Hi Cathy-- A little while ago I ordered some items from your catalog--the Brenderup hi-tie and the plastic manger. The hi-tie is being installed in my trailer now down in MD, and I love the manger. I want to thank you for the prompt shipment and the care you took to annotate the instructions on the hi-tie mount. Your website and catalog are great and I love perusing them. THANKS I have a question about a used saddle for sale on your site. It's an American-Flex, made in Germany with a wooden tree, used once and on sale for $1300. I really can't afford a new saddle, but that price is too good to just pass up. I've received photos of the saddle and it looks great--it's the cutback model with stitched padding. I'm hoping the buyer will send it to me on trial (I am in NJ, she's in CA). JUST ASK MOST OF THE FOLKS ARE REAL PEOPLE AND PASS ON HOW THEY WERE TREATED SO YOUR CHANCES ARE GOOD. I know nothing about flex saddles other than what I've read on the net. I don't personally know anyone who rides in one. I do endurance, and my mare is Arab, 5 years old, somewhat short-backed, and my Wintec AP 2000 just doesn't fit her that well. It seems there are a LOT of different flex saddles around. Is the Reactor Panel a flex saddle? I've heard they're hard to adjust, but I think the Ameriflex, American-Flex, etc. are a little different. REACTOR PANEL IS A FLEXIBLE DELRIN PANEL AND YES IT REQUIRES FITTING. THE AMERI OR AMERA FLEX (ELDORADO) IS DIFFERENT THAN THE AMERICAN FLEX, BUT BY SLIDE PLATE AND RIVETS ONLY. IF AN AMERICAN - FLEX HAS BEEN REWORKED IT SHOULD HAVE NEW RIVETS. I just don't know what to look for if this saddle comes on trial, how to adjust it to my mare, how to tell if there is something wonky about it. The current rider did one 50-miler in it and was very sore in her seat and with something digging into her upper inner thighs afterwards. She thinks it was because the saddle was too small for her (it's a 17 1/2). I am about five four and 115 pounds and they say the saddle will fit me fine. NOT SURE ON WHAT WAS DIGGING IN... MY GUESS IS THE STIRRUP BUCKLE, WHICH SHOULD BE BY THE RIDERS ANKLE, NOT UNDER THEIR LEG... IF SO YOU WILL TOTALLY LUCK OUT ON THE PURCHASE AS NO ONE TOLD HER HOW TO PROPERLY AVOID THAT. Could you give me a quick idea of what red flags I should watch out for? If the saddle needs adjustment or maintenance, could I send it to you? What kind of maintenance would I have to do myself regularly? (I am looking at your "Safety Check" page and I have no idea what "System" this saddle might be, or how to find out. It is at least three years old.) The woman I spoke to, a friend of the seller's who has 2 Ameriflex saddles and loves them, says she just checks that the nuts are tightened twice a year and oils it occasionally. YOU CAN HAVE IT SENT TO ME, BUT IF SOMETHING IS WRONG WHAT SHOULD I DO... FIX IT AT WHO'S EXPENSE??? ASK THE SELLER. Thanks for your help, Cathy. Hope you are having a good summer with your family and ponies! Zoe Kharpertian SUMMER IS WHIZZING BY.... AND I'M STILL BEHIND. THE SADDLE - EVEN IF IT NEEDS WORK IS STEEL. CATH
Dear Ms. Cathy, Thank you for your swift transaction and mailing of your merchandise; I look forward to using the picket line. Additionally, being a father of three children, I wanted to compliment the manners and efficiency your daughter Rhea used during our phone conversation yesterday. She did great. Again, thanks for the prompt action. Respectfully, H. Fred Kane "Kane Quarters" Sunnybrooke Farm
Wonderful! ~ Cathy
----- Original Message ----- From: Lorrie To: 'Hill View Farms' Sent: Sunday, June 15, 2008 1:23 PM Subject: thanks for the ride on Friday Hello Cathy, It was great riding with you and Irene and Raven on Friday at Hay Creek. If I ever get to ride with you again, I am going to sit and have a cocktail with you. I took Calahan out today again. Saddle is working great. But I really do think I need to get some of the saddle socks and a breast collar that matches. Could I put an order in for the wool saddle socks and one breast collar like the one I was using. thanks and have a great day. Lorrie Beyl and Coco
----- Original Message ----- From: Kyris To: 'Hill View Farms' Sent: Friday, June 06, 2008 7:36 PM Subject: RE: Invoice from HILL VIEW FARMS OK, so I went out to the barn yesterday to try the saddle on my Tbred – Ara. I got out there, got her groomed, put the saddle on her without any pads to see how it fit, grabbed the girth and… You sent me a western girth. :0( Luckily my girlfriend had a dressage girth I could use. A little longer than I needed but it worked. :0) Rode around the barn for a few minutes. LOVE the way the saddle fits my horse. Unsaddled, put a towel down, resaddled and went on a nice long trail ride. No soreness noticed at all on the ride and she seems to be fine today as well. I’m still working on getting the saddle adjusted properly to me. Stirrups were too short yesterday and I ended up moving the leathers forward after the ride as I grew up riding feet forward a bit. I’ll keep working on that. Tried the saddle on my big wide withered pinto today. It looks funny but seems to fit him and he seems very comfortable. I ended up buying a girth here so I’ll just send this one back to you with the black sox. Can’t wait for my sox so I can try the saddle with them. Kyris
----- Original Message ----- From:
Patti Mulcahy To:
Hill View Farms Sent: Thursday, June 05, 2008 12:14 PM
Subject: Saddle Hi Cathy – I just wanted to drop you an email and tell you how much I LOVE my new saddle! It is absolutely the nicest, most comfortable saddle I have ever ridden. And my horse likes it, too! He is gaiting so much better and behaving better and everything since I started using the new one. It is unbelievable what a difference it has made! And those saddle sox! Why would anyone ever want to use anything else ever again???? They are the answer to at least half the world’s problems! OK, maybe that is a stretch, but everyone who has seen my saddle with those sox on it thinks it is the best idea that anyone ever had. Anyone who will stand still long enough to listen gets to hear how wonderful I think your new saddle is – I’ve had many people ask me where I got it and I pass out your website address and name left and right. I have three friends who bought saddles this spring – two are Circle Ys and the other is a Tucker. All are similar-looking trail saddles, but of course, mine is much nicer! These girls all thought I was nuts buying my saddle, sight unseen or sat in but I was confident it was going to be awesome. Now they are wishing they had waited and seen mine before they bought what they did – they don’t think I am so nuts now…. I’ve attached a pic of my horse, Doc, and me at
If you have anyone who wants to talk to someone who is riding in one of your saddles, feel free to give them my email address. I will be happy to give them a glowing report on it. I am so happy with mine and you made me such a phenomenal deal on it – I couldn’t be happier that I scraped together the $$ to get it. Thanks again – Patti
Mulcahy Green Bay,
Original Message ----- From: Natalie To: hillview@springfield-sanborn.net Sent: Sunday, June 01, 2008 10:56 AM Subject: Saddle Hi
Cathy,
----- Original Message ----- From: Michelle To: Hill View Farms Sent: Thursday, May 29, 2008 8:26 AM Subject: Re: Toe Stoppers Cathy, I'm definitely ready to order the toe stoppers! There was an 8-year-old girl who was dragged to death at a local stables here in Fort Worth on an experienced 20+ year old pony that was regularly used for trail rides and lessons. Makes me so sad that they hadn't installed something like that on the saddle. I went ahead and purchased a helmet at Tractor Supply ….. Please let me know what I need to do.,,,,,: Michelle Reichert -Azle, TX 76020
Hello Cathy, Thanks for returning my call the other day. I did try the DVD in my computer and it would not play at all. Husband was able to get snippet of it on his laptop but it kept freezing up. He tried various windows to view it in also. If you have another I would love to watch it!! I tried the Liberty saddle yesterday. Love it!!! However the girth is to large and saddle was tipping a bit. (Could not tighten anytmore) Can I return this girth? My horse was moving freely in this saddle and I found it comfortable on my knees and really like the more narrow twist. It is not a bulky saddle at all! I have a port lewis impression pad that I am going to ride it in probably tomorrow (vet on his way here for routine shots other horses). I know to remove the socks when using this pad. I think I have a smaller girth and if I do not, maybe can exchange the one you sent for smaller one? I just wanted to let you know so far I LOVE the saddle! Workmanship is A+!! I included a picture from last week of my horse for you. (That is my mom holding him). Not a "saddle" picture, but I will send this once I get eveything squared ;-) Carole Watts Quakertown, PA >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ----- Original Message ----- From: Hill View Farms To: carole Sent: Thursday, May 29, 2008 3:39 PM Subject: Re: Liberty saddle Oh MY GOSH what a horse!! Super on the saddle and yes we can exchange the girth. Just send that one back and tell me the size you will need. And Keep me posted. Yes... I'm having trouble with that DVD not playing... correctly... ARHG.... I'm waiting for a good day to do a remake. I'll get it done in the next weeks. :-) ~Cathy "Helping one customer at a time" ----- Original Message ----- From: CAROLE To: Hill View Farms Sent: Monday, June 02, 2008 7:44 AM Subject: Liberty saddle Hi Cathy, I rode in this saddle 2 times and a friend rode yesterday. I used my impression pad one time. Didn't ride long or strenuous because you are not supposed to use these pads on panel saddles. However I am happy to report there were no obvious pressure points! This saddle did tip slightly to the right all 3 rides. Now I do know it is horse's shoulder. EVERY western saddle I have used did this. (But my English Wintec saddle does not). I think I need some sort of shim for this side. I may also consider a breast collar if this will help. Do I need to give you a measurement of some sort for horse? He has very nice BIG shoulder. I also have your girth to return. I guess the address is on my invoice? I used a 34" on him and it was much better...could even go down to 32 but like 34. So I guess my question is: do you know what kind of shim to send me when I say it dips slightly to RIGHT (when sitting on horse.) Will a breast collar help with this? I will be leaving on vacation Thursday and return Sunday June 15th so let's not ship anything out until I return. Would like to hear your thoughts. I also am anxious to view your video to verify I have done everything properly. Regards, Carole Watts Black Horse Farm ----- Original Message ----- From: Hill View Farms To: CAROLE Sent: Monday, June 02, 2008 10:29 AM Subject: Re: Liberty saddle Hi Carole, I popped a new video in the post... you should have it today?? Can you take a photo' from the rear over his rump to show me his shoulder? Then I will know what shims to send. Yes return the girth - to the address on the invoice, and let me know if you want credit or an exchange. And state on any order your ship date as we are so busy... unless it is written down it is not remembered. 10-4 on the impression pad. It is hard to tell people that these panels really do fit. As you MUST have a rider in the saddle to test the fit. Good job and thanks. Oh... no a breast collar will not help. We need to use shims. I'll wait for your photo's or call so we can figure out how low his low side is. :-)
----- Original Message ----- From: LISA To: hillview@springfield-sanborn.net Sent: Monday, May 05, 2008 7:34 AM Subject: (no subject) I saw this catalog on a trail ride and was totally submersed in it when the people knocking on the bathroom door caused me to put it down so they could get their turn.lol I would like my own copy please. I was very interested in a saddle I saw in the book. I'll be happy to send some money for it just let me know. Lisa Irvin ----- Original Message ----- From: RONDA To: Hill View Farms Sent: Sunday, May 04, 2008 7:49 PM Subject: Great products!!!! Cathy Clete and I went riding to day and I used by new EVOLUTIONARY saddle for the first time and I absolutely love it. It was so comfortable and it held me in position, I did not feel like I was falling out of the saddle at a trot or canter. I should have brought one sooner, now when I am trying to sell a saddle I can talk from experience…………………… Clete was impressed with the cantle and pommel bags--now he wants one for the back of his saddle, and he really likes his new helmet. You have great products. I also took some cata books and trail pass holders to pass out when we are on the trail--do a little promoting. Talk to you later, Ronda ----- Original Message ----- From: STARK To: hillview@springfield-sanborn.net Sent: Wednesday, April 23, 2008 9:48 AM Subject: breastcollar Hi, I just rec'd your 1" breastcollar that I had ordered recently. I have to tell you that it is the nicest piece of work I have seen in a long long time. The quality is excellent, and I appreciate that. Every part of it is made for the comfort of the horse. Keep up the great work. I have a saddle pad coming and am looking forward to that. Thanks. Jiordana Stark
----- Original Message ----- From: Kelly Ankney To: 'Hill View Farms' Sent: Saturday, April 19, 2008 9:59 PM Subject: Your products EVOLUTIONARY SADDLES TM SYSTEM X Cathy- Just an update for you! I've been getting more hours in my Caliente (SYSTEM X) saddle finally! Just wanted to tell you that my TWH Rebel is gaiting up a storm in it. It fits him perfectly, and he seems so comfortable in it. I LOVE the saddle sox! ANYONE who buys a saddle from you should purchase your saddle sox. They are just the best invention next to your saddles! I bought the merino wool ones, and they were a breeze to fit to my saddle. Rebel is shedding quite a bit right now, and even after getting all sweaty during a ride, the sox look really clean and don't attract hair. And it is SO easy to just throw my saddle on and go, instead of messing around with a saddle blanket/pad, making sure it's sitting evenly on the horse, making sure it doesn't move when I place the saddle on it. And of course no pad slipping around during a ride! I also recently bought the toestoppers from you, too. They are great, also! They are so easy to put on, and are a great safety addition. (I snuck them onto my hubby's saddle....he doesn't know about them yet! Gotta keep him safe, too!) I love how you can easily take them off and use them on another saddle if necessary, which gives you no excuse to not be safe always! Thanks for bringing all the great products that you use to all of us! Thanks again! Kelly Ankney
----- Original Message ----- From: Diane Freese To: hillview@springfield-sanborn.net Sent: Tuesday, April 15, 2008 8:56 PM Hi Cathy Just wanted to let you know how much we enjoyed your clinic here last week. I have heard nothing but good things from those who attended. I can’t believe how much information you covered in one day. The opportunity to watch you and then practice on our own horses is the best way to learn and I came home with so much good information to use. Hope to meet you on the trail sometimes this summer. Thanks again. Diane Freese The Equestrian Connection Horse Club
----- Original Message ----- From: "kelly schwartz"
<kelly@jksfinancial.biz>
To: "'Hill View Farms'" <hillview@springfield-sanborn.net>
Sent: Monday, April 14, 2008 7:18 PM Subject: RE: Saddle Measurement ........next......... ----- Original Message ----- From: Karra Markley To: kelly@jksfinancial.biz Cc: Hill View Farms Sent: Tuesday, April 15, 2008 11:05 AM Subject: personal reference for Hillview Hello, I am a Happy Hillview farms customer. In my experience, Cathy stands behind her products and has an excellent return policy. I have bought things from her for about a year. For example, you can buy multiple sizes of the same product, try them all on your horse, then send back what doesn't fit and get refunded for those items. All it costs me is shipping in the end (and the cost of what I keep of course), which is only fair. I have ridden in multiple models of the system 7 saddles. And have ridden in at least 100 other saddle brands and types over the years. I love saddles and try any I can get a chance to, english, western, endurance, sidesaddle, bullfight, spanish vaquero, potrera, peruvian, antiques, you name it - I love them all. In my opinion, measuring across the width of the saddle has very little value in determining whether you'll be happy with the twist. So much depends on the rise, overall shape of the seat, where you sit in the saddle (some push you towards the back, some you land more in the middle), padding, twist (overall width and angle both important), stirrup placement, etc. The only way to know for sure is order what you think you want, and then try it out. Measurements and pics give a vague estimate at best, I have been surprised many times by what I though I would hate but felt great when I sat on it, and what I was sure I would love by pics that was awful when I tried it out. I have never figured out a way to tell besides sitting in it for myself. I have never had any complaint with Hillview farms sales or returns. Hope this helps, Karra in Rochester, MN ........next.........
----- Original Message ----- From: Diana Reed To: kelly@jksfinancial.biz Sent: Tuesday, April 15, 2008 11:10 AM Subject: Doing Business with Hillview Farms Hi
Kelly.... ........next......... From: gullicph@peoplepc.com [mailto:gullicph@peoplepc.com] Sent: Tuesday, April 15, 2008 8:15 AM To: kelly@jksfinancial.biz Subject: Hillview Farms Hello, Cathy asked me to write to you. I have known Cathy for 10 years and have done business with her. As a matter of fact odered tack from her last week. She has been in business for many years. Your money is safe. I ride a flex panel saddle on my mules. Paul Gullickson Wickenburg, AZ ........next......... ----- Original Message ----- From: "Maria Donovan" <m-trstudio@kmtel.com>To: <kelly@jksfinancial.biz> Cc: "Hill View Farms" <hillview@springfield-sanborn.net> Sent: Tuesday, April 15, 2008 1:14 PM Subject: cathy and hillview farm To whom it may concern, I would
like to give a confidence vote for Cathy and her business ,she tells it
like it is . I honestly don't know anyone more knowledgeable ,helpful
and honest .I have bought two saddles from her plus other stuff ,I am
one satisfied customer . She really does every thing she promises on
her website. A most ----- Original Message ----- From: Harley Madden To: kelly@jksfinancial.biz Sent: Tuesday, April 15, 2008 2:12 PMSubject: Hill View Farm. Kellly: Cathy from Hill View Farms gave me an email with your concerns on Hill View Farms integrity. I have done business with Hill View Farms for several years. When I buy from Cathy I have found that she stands by all claims associated with the product. I have on occasion had to return items to her and she is always accepting to the return. There is no questions asked, she always says ship it back. I have never had any trouble getting credit for purchases returned. Her only concern is if she can assist in getting an item to substitute to satisfy my need. My confidence in Hill View Farms and their products is 100%, no reservations. If you have any questions call me. Harley Madden Phone: 712 - 866
- 0942 ........next......... ----- Original Message ----- From: "Mary Curry" <mpcurry@earthlink.net> To: <kelly@jksfinancial.biz> Sent: Tuesday, April 15, 2008 5:20 PM Subject: Cathy Sheets-Tauer' Credentials Hi Kelly, ........next......... ----- Original Message ----- From: Sharon Winsness To: kelly@jksfinancial.biz Cc: Hill View Farms Sent: Tuesday, April 15, 2008 6:17 PM Subject: Hill View Farms
Hi Kelly, ----- Original Message ----- From: "chuck.hauser" <chuck.hauser@earthlink.net>To: <kelly@jksfinancial.biz> Cc: "'Hill View Farms'" <hillview@springfield-sanborn.net> Sent: Tuesday, April 15, 2008 9:23 PM Subject: FW: NEED OUTSIDE HELP Kelly, ........next......... ----- Original Message ----- From: Outfit To: Hillview Sent: Wednesday, April 16, 2008 7:35 AM Subject: Hillview Farms Cathy this is a copy of the email I sent. They are the BEST. We have known Cathy for 10 years and have never been disappointed with their business or wonderful friendship. Cathy's knowledge have given us happy horses and happy bodies. My husband has hip problems and would not be riding if Cathy had not helped us find the saddle that worked for him and his horse. Go with Cathy and you'll be on the right trail! Judy & Art Melvin outfit@myclearwave.net ........next......... ----- Original Message ----- From: Irene Ulset To: kelly@jksfinancial.biz Cc: Tauer Cathy Sent: Sunday, April 20, 2008 3:49 AM Subject: Saddle Measurement - Hill View Farms! Hi Kelly! My name is Irene and I live in Norway with my two horses and my husband David. I bought my first western saddle from Cathy 8 years ago.She new what cand of saddle I needed from the pictures of my horse, and when I came back to Norway the saddle fit. Not only my horse but several others. Since then, my first horse died, I have one Thorougbred and one norwegian coldblood. To very different horses but they can use the same saddle! My best buy ever! It will stay with me forever. I have once again ordered a saddle from Cathy. A Black Caliente. I live in Norway but have no problems to order from Cathy in the states and trust that the saddle I get will fit my horses. Here in Norway we don`t have this quality in saddles so therefor I have to buy from USA. Kelly, you can trust Cathy and her experience through the years. I don`t know any other person who knows that much about saddles and horses, then she do! I wish we had one "Cathy" here in Norway:-)) Irene:-))
----- Original Message ----- From: W. E Atkinson To: Cathy Sheets Tauer Sent: Monday, April 07, 2008 6:10 PM Subject: Saddles and horses.....what else is there? Cathy, I am not certain where to begin this email so let me first qualify myself, so that what I have to say herein does not sound like it was bought and paid for. I am a chiropractic physician with 32 years of practice behind me, and I am standing on the cusp of retirement to to into my second life and do something special....work with troubled horses and do equine chiropractic work. Horses are my life and passion. I have a herd of 11 of all different breeds, with a few of them being throw aways that had no future because humans had ruined them. I have turned them around and they have become some of the nicest horses, with the gamest hearts, that have made the best partners for me and would do anything for me. The latest is a Peruvian that was a kite and dangerous, and was going nowhere. I am her 4th owner in her 6 years and she came to me shattered and frightened beyond belief. I have been working Parelli groundwork with her for the last 6 months and she is slowly healing and trusting now, and I think she will be a beautiful partner with a beautiful ride. Another Peruvian breeder/trainer says she has magnificent brio and termino and sees nobility in her. Needing a saddle that will not interfere with her, I have been looking into the flex panel saddle concept for a couple months now. I ride a lot in just a bareback pad, but would like something that would give me a little more security plus fit a broader range of my horses backs....from a Shire to a mule! Your website was highly recommended by Nancy and I looked it up. I was not ready for the amount of information and detail contained therein. It is the most detailed and technical treatise I have found on saddles to date, and my hat is off to you for what had to take tremendous time and effort, and such demanding knowledge of the dynamics of the horse/saddle/human interfaces. Very difficult to do correctly. I know, since I have to know how anatomy and physiology interact in my technical application to the human. I was also caught off guard by your enthusiasm for what you do. It was not an enthusiasm borne out of salesmanship, but rather representative of how thoroughly you know your theories and art form of the saddle making craft. More than anything, I heard through your comments, that the horse comes first. This attitude showed a virtuous regard for the horse who throughout the centuries has really had no voice in things, and few people to speak on their behalf. It is so reassuring to find someone that treats them as the center of the conversation rather than an incidental object through which flows money. People like you are few and far between. For all of those reasons, along with the fact that you sound so honest, how could anyone who cares about their horse not be your customer? I can only hope, and look forward, to one day cross paths with you. Bless your horse spirit.....May the Horse be With You Best Regards, Will
----- Original Message ----- From: gwyn To: hillview@springfield-sanborn.net Sent: Saturday, April 05, 2008 2:50 PMSubject: catabook! Hey guys! My silly husband was cleaning and threw away my catabook! please send another! If you have changed it much, can you send me an old one too? The recipies are awesome! Esp.the yellow rhubarb cake! Thank you! P.S I am hoping to order a saddle soon. What is the wait time after placing an order? ~gwyn~
----- Original Message ----- From: deb To: hillview@springfield-sanborn.net Sent: Saturday, April 05, 2008 9:53 PM Subject: (no subject) HI I would like a catalog sent to me…. I was at the horse clinic at TurnCrest near Rochster MN on April 5. I found you to be very educational. I am glad to see safety is being explained. I will be looking for more of your clinics. Thank you This is a much needed service. God Bless Debk
----- Original Message ----- From: "Debbie K To: "Hill View Farms" hillview@springfield-sanborn.net Sent: Saturday, April 05, 2008 8:15 PM Subject: Great Clinic Hey
Cathy, I really enjoyed your clinic... Thanks for making this pad
too!!! I hope you sell a ton of them, cause as you know I had been
hunting for one for Dan for some time... In fact, I may have even
mentioned it to you at some point... or your a great mind reader!!!
Honestly, there was a huge need for this type of pad, and I am so glad
that you filled it!!!! I will let you know how Dan and Duke like it...
Thanks for bringing all my goodies... and the state pass holders for
Raven...
----- Original Message ----- From Kathy To: hillview@springfield-sanborn.net Sent: Friday, April 04, 2008 4:44 PM Subject: Brenderup Hi Cathy, I have viewed and enjoyed your website on several occasions. It provided me with some valuable information. I recently purchased my first horsetrailer - a Brenderup Prestige HB. Unfortunately, I couldn't purchase it from you due to our locations. I live in Pittsburgh, PA. I have some questions about the B, and am looking for some suggestions on a couple of things. Unfortunately, the dealer where I purchased the trailer hasn't been very helpful. Would you be willing and have the time for a couple of questions/suggestions? I would very much appreciate it. As you would expect, this trailer experience is very new and somewhat overwhelming to me. Since I'm fortunate enough to have the Mercedes of horse trailers, I want to make the most of it. I certainly will understand if you are unable to help me. Thanks, Kathy --------------
Original message -------------- From: "Hill View Farms" ----- Original Message ----- From: kathy To: Hill View Farms Sent: Saturday, April 05, 2008 8:04 PM Subject: Re: Brenderup Cathy, For the most part, I will be using my Prestige HB to trailer one horse. I would like to carry tack, etc. in the trailer. I'm looking for suggestions/ideas on ways to setup the inside to safely utilize the unused space. I have a groomer's door on each side of the Trailer. I am considering the Instabox, but want to still use the extra space. Any ideas? What's the best way to order Brenderup accessories - through a dealer or from the factory? I would very much appreciate your input. Thanks, Kathy ----- Original Message ----- From: Hill View Farms To: Kathy Sent: Sunday, April 06, 2008 7:10 AM Subject: Re: Brenderup Hi Kathy, Go to my web site and you can see how I set up the inside of my trailer - You can order stuff through me. The tidy pockets are a must. :-) ~Cathy "Helping one customer at a time"
----- Original Message ----- From: Hill View Farms To: Wendy Sent: Wednesday, April 02, 2008 4:36 PM Subject: Re: english saddles by raleigh Hi Wendy... I'm so
sorry about your purchase. Keep working with the dealer whom you
purchased the product through and see what can be done. ~Cathy "Helping
one customer at a time" ----- Original Message ----- From: wendy To: hillview@springfield-sanborn.net Sent: Wednesday, April 02, 2008 9:51 AM Subject: english saddles by raleigh I have been duped! I bought an 'all leather multipurpose deep seated' english saddle for a catalog that IS NOT all leather, plus it was made in India. It is about 75%plastic and 25% leather. Pain ordinary gylcerin soap totally stripped the coating and most of the dye. Do Not buy a Raleigh They are 100% garbage and no money back. Wendy Curran
----- Original Message ----- From: Hill View Farms To: Justin Sent: Monday, March 31, 2008 7:15 AM Subject: Re: Justin Rierson Yes I have those
girths – Hill View Farms Makes them, in all sizes. You purchased a 30
last time. :-) ~Cathy "Helping one customer at a time" ----- Original Message ----- From: Justin Rierson To: 'hillview@springfield-sanborn.net' Sent: Sunday, March 30, 2008 9:13 PM Subject: Justin Rierson Kathy, Hi I bought a Calienta Saddle last year and was wondering if you still have any leather girths made by Ameri-flex. You probably have the size on record that I bought from you. Email me or call 320-296-3442. Thanks! By the way I love my saddle and so does my Horse "Cowboy". Justin
----- Original Message ----- From: Kelly To: 'Hill View Farms' Sent: Monday, March 24, 2008 9:21 AM Subject: saddle sox? Hi Cathy! Just writing to check up on the status of the backordered saddle sox I ordered for my Caliente. Hope all is going well with all your saddle building! I continue to check out your site and your new saddle designs. It all looks great! I love the step-by-step pictures of how you build the saddles. It's really neat to be able to see how you do it, and how much time goes into each saddle! I've been able to go on a few rides recently that have been a bit longer, as the weather has been cooperating a bit more! Still pretty muddy though. My Caliente is very comfortable, and Rebel hasn't complained once! I love how well it fits him. He was always a bit cinchy with the Barefoot saddle, even though I cinch slowly and in stages, but has been much better with the Caliente. And the size of the saddle is perfect. Nothing hits him in the hips when he's moving, nothing slides around....and it just plain looks great on him! I am getting more and more comfortable with the different feel of this saddle. Still can't wait to be able to put some more time on it! Thanks again! Happy Trails, Kelly Ankney ................................................................... From: Hill View Farms [mailto:hillview@springfield-sanborn.net] Sent: Monday, March 24, 2008 7:08 PM To: Kelly Ankney Subject: Re: saddle sox? Importance: High Hi Kelly, THANK YOU for telling me about the sox.…………..THANKS. And great to here about Rebel. SUPER! ~Cathy "Helping one customer at a time" .............................................................................................. ----- Original Message ----- From: Kelly To: 'Hill View Farms' Sent: Monday, March 24, 2008 11:05 PM Subject: RE: saddle sox? Cathy- Here I just thought you got busy making saddles! As for the order maybe being sent to my husband's office, he oversees all packages, so he would've known if it had arrived there. Not a big deal at all, and thank you so much for responding so quickly and getting the sox out to me this week. I have just been using a thin Navajo blanket and it works fine, but the sox sound so perfect and convenient! Actually got to go on a 2 and 1/2 hour trail ride tonight! (Finally more of a ride to test my saddle...not an all day trip, but better than nothing!) First I rode in the arena, where I could tell he was quite happy to gait in his new saddle. (He likes to gait, but would break gait more in his other saddle.) We are trying to blaze some new trails on the property where I board at, and the mud has let up some so we could ride further. It's very wooded with big hills, gulleys, and lots of creek crossings, so I really got to test out my new saddle! The other two horses I was with both had their saddle blankets/saddles slip, and lucky Rebel's blanket stayed put! I watched for any signs of discomfort as we scrambled up and down hills, and he acted perfectly comfortable with his saddle the whole time. After we got back, I tested his back for any soreness, and found none. I can tell a difference in his comfort level, as well as in mine with this saddle! Your saddle concept truly makes perfect sense, and there were several times on the trail that I thought about how lucky Rebel and I were to have someone like you put so much work into this saddle design. I finally feel like someone GETS IT! None of the people I ride with even consider saddle fit for their horses, and it's always been an issue with me. To have a saddle that I KNOW will fit my horse, and any horses in my future, is such a HUGE relief to me! And not only is it perfectly comfortable for my horse, it's perfectly comfortable for me, also. (Those two things don't go hand-in-hand that often!) I am almost giddy tonight, feeling like I FINALLY have the right equipment for my chosen sport (and for my "horse-partner")! I really love the 3 point rigging....never had that before in any of my other saddles. I could see it being almost a bad thing with a regular saddle, but it works perfectly for your flex panel saddle. Okay, enough of my raving tonight! :) Really Cathy, I just wanted you to know how grateful I am for your saddle, and to let you know that the more I use it, the more I love it! Rebel thanks you, too! Kelly
----- Original Message ----- From: Jennifer To: hillview@springfield-sanborn.net Sent: Sunday, March 16, 2008 1:29 AM Subject: Product Mailing Cost Hello Cathy, Just wanted you to know I love my new saddle (The Caliente System X) and have decided to purchase saddle socks for it. Please tell me how much shipping will be before I fax you my order. Thanks much! Jennifer Anderson P.S Email
#Cathy…I love my new saddle!!! Thank you so much, my horse thanks you
too! You're doing a FANTASTIC
job with your website. I so appreciate the informational links
with videos explaining how your panel system works, saddling info.,
etc., etc. I look forward to purchasing more saddles from you in the
future and can't wait to see what your plantation saddle looks like.
:) ----- Original Message ----- From: Rita To: hillview@springfield-sanborn.net Sent: Sunday, March 02, 2008 8:46 PM Subject: Conditioning seminar Hi Cathy, I didn't get a chance to talk with
you today, but want to thank you for taking time to give the
conditioning seminar for the Northern Lights Club. It was really good
information, and I am sure we all learned things that were important. We
are looking forward to doing more trail riding in the next year, so this
was very timely for us.
Best regards, and "happy trails," Rita Simon
----- Original Message ----- From: Sue To: hillview@springfield-sanborn.net Sent: Monday, February 25, 2008 1:50 PM Cathy, I’ve had the opportunity to ride in my new saddle 3
times. I love the way the flexible panels work……
Sue Jacobson College
of Veterinary Medicine - Washington State University ---- Original Message ----- From: "Teresa Ruth" To:
"Hill View Farms" <hillview@springfield-sanborn.net
Sent: Friday, February 29, 2008 1:50 PM Subject: plantation prototype
saddle |
----- Original Message
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Original Message ----- From: "Dale Miller" To: "'Hill View Farms'" <
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----- Original
Message ----- From: carole To:
